Network rail has revealed that they will introduce earlier boarding for some train services at Euston Station after Transport Secretary Louise Haigh ordered a review.
A regular commuter from Birmingham is “glad they’ve made this decision”. He is in favour of Network Rail’s announcement as passengers “can board in a far safer way.”
City News have been told that passengers have had safety concerns about travelling through Euston Station.
This follows warnings by watchdog TravelWatch about “high levels of overcrowding.”
One regular passengers told City News that “for far too long people were at risk of trampling and stampedes when platforms were announced.”
Some told City News they always try to avoid rush hour.
One commuter suggested “more boards to stop people crowding around them.”
Avanti West Coast interim customer experience director Cheryl Fox says “we know the travelling experience for our customers at Euston has fallen below the standards they should rightly expect.”
But not all commuters are worried. One told City News that overcrowding is not that “big of a deal”.
Transport Secretary Louise Haigh said she is “pleased to see immediate improvements being made at Euston Station to reduce the risk of overcrowding, drive up standards and deliver a better experience for passengers.”
She added that “for too long, Euston Station simply has not been good enough.”
Approximately 40% of Avanti West Coast Services will be allowed to board trains 20 minutes before departure.
Since last week, passengers are able to wait on the platform for Northwestern Railway’s services once the previous service has departed.
Approaching Christmas, passenger numbers will increase by 55%.
Gary Walsh, director of Network Rail’s West Coast thinks “taking quick and effective action is at the core of our five-point plan.”
Further plans include facility upgrades and adding further concourse space.
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HeadlineEuston Commuter: ‘It’s always just a total mess’
Short HeadlineEuston Commuter: 'It's always just a total mess'
StandfirstNetwork Rail's decision to deal with 'Euston Rush' is welcomed by passengers after watchdog warned they are being put "in danger".
Network rail has revealed that they will introduce earlier boarding for some train services at Euston Station after Transport Secretary Louise Haigh ordered a review.
A regular commuter from Birmingham is “glad they’ve made this decision”. He is in favour of Network Rail’s announcement as passengers “can board in a far safer way.”
City News have been told that passengers have had safety concerns about travelling through Euston Station.
This follows warnings by watchdog TravelWatch about “high levels of overcrowding.”
One regular passengers told City News that “for far too long people were at risk of trampling and stampedes when platforms were announced.”
Some told City News they always try to avoid rush hour.
One commuter suggested “more boards to stop people crowding around them.”
Avanti West Coast interim customer experience director Cheryl Fox says “we know the travelling experience for our customers at Euston has fallen below the standards they should rightly expect.”
But not all commuters are worried. One told City News that overcrowding is not that “big of a deal”.
Transport Secretary Louise Haigh said she is “pleased to see immediate improvements being made at Euston Station to reduce the risk of overcrowding, drive up standards and deliver a better experience for passengers.”
She added that “for too long, Euston Station simply has not been good enough.”
Approximately 40% of Avanti West Coast Services will be allowed to board trains 20 minutes before departure.
Since last week, passengers are able to wait on the platform for Northwestern Railway’s services once the previous service has departed.
Approaching Christmas, passenger numbers will increase by 55%.
Gary Walsh, director of Network Rail’s West Coast thinks “taking quick and effective action is at the core of our five-point plan.”
Further plans include facility upgrades and adding further concourse space.
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