What started as a small fault to the lift at Bliss House soon became a nightmare for residents.

Residents living at a tower block in Enfield are growing increasingly frustrated as calls to the council to fix their lift have gone un-answered for four months now.

As months have passed they are still without a lift.

The block, which goes up multiple flights of stairs is home to many elderly residents.

And many are now growing increasingly reliant on relatives to help them with shopping, and other basic tasks.

One resident on the fourth floor, Sharon, had this to say on the matter: “Well it has been a bit of a nightmare I have to say, especially due to my bad knee, especially when carrying the shopping”.

“But it is much worse for some of the elderly people here, they are really in trouble”.

“The council really need to take action quickly”.

In response to the issue, the council had this to say “Lift breakdowns are always treated as an emergency. In most cases, we are able to repair malfunctioning lifts expediently, but in this particular case, some work has had to be undertaken off-site. We are sorry for the inconvenience this has caused some residents”.

This however is not enough for some residents. Their frustration is endemic of a wider scale problem, councils failing to maintain their buildings to adequate standards.

Last year, a council-run library in Cardiff malfunctioned to a point where 19 people had to be rescued by fire services.